The Great Resignation has caused monumental shifts across all industries. Recent statistics from the U.S. Bureau of Labor Statistics, the quit rate remains high at 2.9%, with the unemployment rate at historic lows of 3.6%. Companies can stay ahead of these tight times for hiring and retaining qualified candidates and improve candidate engagement with chatbots.
How companies can improve candidate engagement with chatbots:
- Quickly and efficiently engage candidates
- Streamline the candidate application process
- Automatically populate profiles
- Handle standardized practices
- Increase cost savings in the hiring process
- Candidate-first design approach
You might wonder how a chatbot could accurately replicate complex processes at your organization. However, experts say a simple litmus test is: Can your processes be expressed as an if/then statement? If so, you can successfully use a chatbot.
Findings by the Staffing Industry Review indicated that the IT industry increased the use of chatbots in their hiring process by 15%. The industrial sector saw a 26% increase, with healthcare having the highest jump at 134%.
Now that the Great Resignation and Great Reshuffling have become top-of-mind for many hiring managers, there is a real opportunity to study how successful management teams have increased employee retention in such high turnover. Additionally, don’t forget to view all of APC’s thought-leadership pieces, which cover a range of informational articles for both employers and professionals on topics like resume help, a study on the Great Resignation, top tech hiring trends this year, and more!
Kristen Burgess is the Marketing Specialist at Alliance of Professionals & Consultants, Inc. She has five years’ experience in curating content for digital platforms, social media contributions, and supporting marketing campaigns and strategies. Before joining the APC wolfpack, she worked in digital marketing for software as a service, giving her keen insight into the types of professionals APC hires today. In addition, she likes to stay up-to-date on the most relevant trends within the technology industry through thought-provoking podcasts and newsletters while paying attention to industry leaders’ trends. In her spare time, she serves on the Management Team and helps craft communications for the Junior League of Durham and Orange Counties.