All Managed Service Provider solutions are not created equal.
Whether you are looking to build out a new MSP program or transition from an existing program, we are here to make the impact on your business minimal by doing the heavy lifting for you.
From our up-front vendor assessments to our dedicated vendor networks, we can provide the right partners to fit your business needs. With our continuous improvement approach through SLAs and scorecards, you won’t be burdened with under-performing vendors.
A single point of contact for any issues and flow downs, as well as full visibility into spend through a single source of invoicing, will not only free up time, but will also provide new levels of transparency to the business.
Our state-of-the-art SOW tracking will never have anyone guessing where a project stands. At the touch of a button, you will have up-to-date information on all project financials and timelines. This can be done for each SOW, while also allowing you to gain insight into the total SOW spend enterprise-wide because it’s all captured in just one system.
Whether transitioning an existing contingent base, rebadging FTEs, managing an intern program, or onboarding non-recruited consultants, our payrolling system can help. Having a payrolling partner that is able to add this spend into an MSP program will give an additional layer of understanding around your contingent workforce.
In the ever-changing world of workforce services and solutions, it’s critical that your business has the ability to secure the right talent at the right time and cost. APC offers a full suite of customized workforce solutions designed to fit your specific business needs.
When it comes to independent contractors (IC), compliance with government regulations can be time consuming, confusing, and costly. Let us take the worry out of the process by managing the IC vetting process end-to-end.
It’s important that all of your suppliers are on the same page and following your master agreement. Our MSP solution ensures that this information has a consistent flow-down.
Eliminate your administrative and infrastructure costs while optimizing your workforce and leveraging your spend.
Reduce labor costs and administrative duties while increasing visibility through our program’s invoice consolidation.
The APC system utilizes 3rd generation technology to provide seamless integration and powerful analytics to provide the visibility needed to oversee, manage, track, and optimize your workforce.
Instant pay rate analysis by skill and market gives you the valuable data you need to make decisions that give you a competitive advantage.
APC builds dedicated supplier networks for its clients using a proven evaluation framework. By ranking suppliers against client strategic priorities and cost, along with quality and compliance benchmarks, APC ensures best-fit suppliers for its clients. This strong supplier management focus allows APC to optimize a client’s supply base across all job categories and geographies to drive industry-leading performance and customer service.
APC’s supplier ranking methodology creates highly optimized and customized client-supplier portfolios. The scoring system is based on feedback from various inputs that align with quality, compliance, and cost criteria. Our supplier partners are added to the network only after a complete evaluation and selection process, ensuring the optimal fit for APC’s MSP client engagements.
This can save up to six months (or more) of time evaluating vendors in the new program, with the ability to realize performance improvements much earlier in the process.
APC applies ISO 9001 and lean engineering disciplines to all managed services, ensuring a pragmatic approach that also fosters innovation and improvement.
Our compliance team conducts regular compliance reviews to ensure performance metrics are being tracked accurately and are in compliance with contracts.
APC reduces many of the legal, procurement, and accounting costs associated with engaging vendors by:
We use a vendor scorecard process that evaluates vendors on reconciliation, compliance scores, and performance against their SLAs, with the ultimate goal of better serving our clients. The individual supplier performance metrics will be captured on a supplier scorecard and reported to client stakeholders and contingent labor suppliers.
These metrics are fully customizable to meet our client’s program goals, as well as to measure the quality of supplier performance relative to APC’s and our client’s established service level agreements (SLAs) and program goals.
APC has developed a Vendor Performance Management Program focused on ensuring vendors receive the proper guidance and feedback necessary to be successful in the program.
The Vendor Performance Management Program is designed to define service and support expectations for vendors within the program, measure vendor performance, and create a platform to provide informative and constructive feedback regarding performance. APC will manage this effort in a manner that will include:
